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FOR COMMISSIONERS

Upstream Casework Delivering Verifiable Resolution

One dedicated front door resolving root causes across housing, debt, and welfare before they escalate into statutory demand.

15 years of multi-agency casework. 30,000 people supported. 80% resolution rate

Contact Commissioning Team

Cross-System Casework Upstream of Statutory Crisis

Frontline statutory services absorb the fallout from complex personal crises every day — rent arrears that escalate into homelessness applications, caring breakdowns that trigger emergency hospital admissions, and debt left to spiral unmanaged.

Traditional advice agencies answer a single question; we manage the entire journey. One caseworker partners under one plan.

Delivering verifiable casework resolution upstream is significantly cheaper than statutory crisis intervention. One front door. The network sits behind us.

What AFL Delivers 

Multi-Issue Casework

Resolving housing arrears, benefits errors, caring breakdowns, and consumer debt simultaneously, preventing escalation to statutory services.

Front Door Navigation

We act directly on behalf of local residents by completing forms, challenging decisions, and negotiating with statutory bodies.

Confidential & Independent

An independent, trusted Community Interest Company. Commissioners receive robust outcome metrics without personal identity compromise.

Closed Outcomes

We hold the case until the presenting issue and underlying factors are concluded.

Co-Production & Strategy

Co-Produced Casework Aligned to Population Needs

Advice For Life operates as an outcome-driven delivery service. Individuals co-produce their action plan, establishing their own definition of resolution across our Stabilise, Recover, Build, and Thrive stages.

We align our delivery frameworks with local authority and ICB priorities to alleviate pressure on frontline housing and social care teams.

How the Partnership Works

System scoping

We map local demographics, referral routes, and pressure points across adult social care, housing, and NHS primary care.

Pathway design

Establishing clear multi-agency triage, referral mechanics, and joint working protocols with local statutory partners.

Casework delivery

Dedicated caseworker delivery, navigating external systems and holding client accountability from emergency to stability.

Outcome reporting

Regular reporting on closed outcomes, financial benefits unlocked, and statutory presentations prevented.

Our Track Record

casework resolution rate across closed cases
0 %
established multi-agency casework delivery
0 years
individuals supported through personal crises
From crisis and uncertainty to stability, resilience and long-term progress
1 %

Commissioning Models

Homelessness Prevention

Direct casework targeting rent arrears, disrepair, and possession orders before temporary accommodation is needed.


Request a Proposal

Health & Care Integration

Practical casework easing primary care demand by resolving underlying social determinants.


Book a Discovery Call

Local Welfare Casework

Managing hardship, debt write-offs, and entitlement recovery for vulnerable residents.


Book a Discovery Call

Population Health Support

Scaled multi-issue casework commissioned by ICBs and local authorities.


Book a Discovery Call

Contact Us

For Individuals

0300 302 0131

advice@adviceforlife.org.uk

For Employers & Partnerships

0300 302 0344

hello@adviceforlife.org.uk

Advice for Life

Monday – Friday 9am-5pm

Saturday 10am-1pm

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©Advice For Life 2026     ©Global Social Innovators 2026 All rights reserved

Advice For Life is delivered by Global Social Innovators CIC. Registered in England and Wales.